About Henry Schein
Henry Schein is a global distributor of dental and medical consumables, equipment, and services. With a large and growing client base, its internal teams manage high volumes of projects requiring accuracy, accountability, and transparency.
Manual processes limited visibility and efficiency
Despite its scale, Henry Schein’s internal processes had not kept pace with growth. The marketing team still relied on handwritten notes and paper folders to manage projects. Without digital systems, it was difficult to track progress, locate information, or maintain transparency across teams. These manual methods created bottlenecks and prevented leadership from gaining visibility into workloads and outcomes.
Digital workflows accelerated efficiency and accuracy
Henry Schein implemented Lytho Workflow to replace manual folders and notes with centralized project tracking. With Lytho, all projects are now managed digitally, making information easy to find and progress easier to monitor. Time tracking capabilities allow the team to run accurate reports and bill clients reliably. Change management support improved their ability to update processes while maintaining visibility for stakeholders. Together, these improvements modernized operations and aligned the team around a single system of record.
“With Lytho, we finally have one place to manage and track all projects digitally, replacing manual folders and notes.”
Results: Improved transparency and accuracy
- Replaced manual folders and handwritten notes with digital project tracking
- Improved visibility and transparency across teams and projects
- Enabled accurate billing through integrated time tracking
- Increased efficiency with faster access to project information