How Lytho Customers Maintain Productivity While Working From Home
As we have all adjusted to the new realities of working from home full-time, we at Lytho have been delighted to hear from our customers all the ways they are leveraging Lytho Workflow to maintain productivity while working from home. Our Customer Success team has been supporting and advising teams throughout these transitions. We delightfully present the most popular ways our customers use Lytho Workflow to keep their work in order.
Engage with Stakeholders
“Lytho has helped us tremendously with respect to our process. Since we had only begun widespread deployment in January, it was a good rally cry for those who had yet to be onboarded to get accounts created so they could remain engaged with their projects, provide feedback, make requests, etc.” – Mark
The relationship between marketing and creative teams and their stakeholders needs careful management at the best of times. As we all switch over to a new normal we also need to update our approach to working with stakeholders. For many ignite customers, this has been a wonderful opportunity to get any straggling stakeholders onboard the platform. By allowing stakeholders to register themselves, teams do not have to do that manually.
It is crucial for remote teams to have a process for collecting and managing requests from stakeholders. Lytho Workflow provides requesters with their own dashboard and Requester Insights. These allow teams to set clear expectations and surface more information. In this way, stakeholders feel better-informed about the process. Requester Insights also makes it easy for requesters and the creative team to collaborate in one centralized location.
“Our pandemic-related projects mostly surround customer education and reassurance. As a public transit agency, we provide services many community members rely on. Communicating changes about these services as well as reassurances around security and safety protocols have been several of the things we have had to undertake. We will be continuing to work on projects like this for the near future.” – Mark
Many of the brands we work with are seeing the Coronavirus pandemic as an opportunity to give back. This means that in addition to their usual work, many teams are taking on special projects related to the outbreak. Teams can manage this in workflow by leveraging custom functions that track work for them.
“We are using the heck out of custom views. They truly were a lifesaver last week for the team. Unfortunately, while we were making the initial transition to WFH, we had several people out on leave. We were in the process of approving 22 annual reports for print. The custom views were incredible – they allowed the team to grab whatever needed to go out for the day and get items returned to our stakeholders without having to reassign all the work.” – Brittany
Teams working remotely need to be able to cut through the clutter and get straight to the most important work. With Custom Views, each user can filter their work to see exactly what they want to. This helps teams keep work moving. The can quickly identify bottlenecks and keep projects going. Users can save multiple Custom Views to quickly switch between and set one as a default.
“At least 3% of our projects in the last two weeks are entirely new deliverables related to the pandemic. Due to the virus, we have had an influx of the same flyer project to support our clients. I considered making a project template for this but decided to keep our process the same. So much has changed in our world, keeping process and procedure seems like a safe way to approach this season.” – Hayley
Reports in workflow provide the same flexibility as Custom Views, but they are shareable with team members and stakeholders. That means it is easy to increase transparency with key company leaders. Reports are also useful for team meetings, allowing the entire team to look at the same report for current projects. You can use reports to track timelines and productivity by looking at:
- Cycle time
- Number of completed projects
- Time spent on specific tasks or projects
- And the volume of requests coming in
“One of the most immediate ways we adjusted our processes was to start proofing print jobs through Lytho Workflow. We had been doing this for soft proof, but since we are all remote, we have switched to doing everything in ignite. The beauty about having Lytho is that we were exclusively doing our projects through it. So, the transition to working from home is easy.” – Terri
The most important thing creative teams need to do when switching to remote work is getting all their proof online. That is a basic concept, but with Lytho Workflow’s Review + Approval you get more than just online proofing. Defined Route End Dates means nothing slips through the cracks, and everyone completes their work on time. Proof Sharing allows reviewers to bring others into the conversation, so collaboration is seamless and inclusive. Finally, the ability to continue collaborating on returned proofs makes proofing a two-way conversation. Designers can ask clarifying questions and stakeholders can respond. Both sides can do so even after they have reviewed and returned proof.
Online proofing is also a wonderful way to replace brainstorming – something very much missed in remote working. Team members can upload proof and invite the rest of the team to leave comments and brainstorm a new idea. Upload existing assets, rough drafts, mood boards, or even blank word documents and invite teammates to brainstorm innovative ideas.
Working from home does not have to mean decreased productivity. With the right tools, your remote team can keep up the momentum from home. Lytho helps you streamline your entire workflow and harmonize all brand collateral under a single, uniform platform. Feel free to reach out to us by scheduling a demo and learning how our creative solutions can boost the effectiveness of your creative projects. We look forward to speaking with you!